Scoring the City’s Recovery
There are a few metrics that give us a sense of where New Orleans stands relative to a half-year ago before Katrina. The Times-Picayune tells us that population is at 41% in the City, then gives other measures for the metro area: the labor force is at 68%; 91% of hotels are open, though many rooms are occupied by locals at FEMA’s expense. Restaurants are estimated at 37%, while hospital beds are at 50%.
Would it be useful to have one number that represents a composite of the measurables, with a lot of informed subjectivity? John Vinturella calls that number the Hospitality Index (HI), and suggests that it represents how N.O. is faring in terms of its “hospitality” toward people who live in the City, those that expect to return, and other visitors.
Dr. Vinturella lost two houses and a car in the storm, but assures us that his loved ones are well, and that he was adequately insured (assuming that the insurers will eventually pay reasonable claims). With all the misery inflicted by the storm, John feels personally lucky, a victim of only “massive inconvenience.”
The informed subjectivity comes from his experiences as an “urban warrior,” fighting his way through packed streets looking for a grocery, a gym, a dry cleaner, a barber shop, and a restaurant where wait time is less than an hour. All the while he is living in an unfamiliar part of town and paying exorbitant rent.
HI may be thought of as a measure of how inviting and supportive the City feels to its constituents relative to some norm representing New Orleans before the storm. We hope that, on some characteristics, the Index can exceed 100%, that is, where performance in some category is better than before the storm. Ethics in government and effectiveness of the public school system come immediately to mind.
The Index will be maintained by John on his blog nobulletin.blogspot.com, nicknamed “NOBull.” He has enlisted several friends as data gatherers, and welcomes input from his readers, on such things as businesses closed and open, the rental and purchase housing markets, and services weak and strong, particularly in the public sector.
“The impact of Katrina can be better understood ‘on the ground.’ Imagine, after six months, that related stories totally dominate the news. Mail delivery is not yet daily, and only first-class mail is being delivered in the City. ‘How did you do in the storm?’ is still the City’s most frequently asked question.”
John B. Vinturella, Ph.D. has almost 40 years experience as a management and strategic consultant, entrepreneur, author, and college professor. For 20 of those years, Dr. Vinturella was owner/president of a distribution company that he founded. He is a principal in business opportunity sites jbv.com and muddledconcept.com, and maintains business and political blogs.
